EXPERIENCE

Industrial Color Studios, Manager, April 2016 - Present

  • Owning client satisfaction of final asset delivery. 

  • Develop client facing reports to show clients asset due dates, budget spend, and delivery dates. 

  • Worked with clients to develop scope and pricing of projects as well as delivery timelines. 

  • Continually manage project budget and resources during production. 

  • Helped grow business from $6 million in revenue in 2016 to $20 million in 2018. 

  • Strategically plan, and manage with internal stakeholders for current needs and future company needs.

  • Hired, and manage 13 employees, as well as 2 remote employees, as well as several freelancers as needed, meeting 1:1 with team members for goal setting and evaluation. 

  • Helped develop technical reporting bar-charts to enable employees to know what account they should work on next. 

  • Manage several external vendors, always evolving their process to match our standards so are able to scale as needed. 

  • Develop intranet wordpress site for employee style guide to know client needs in on central location. 

  • Establish employee metric baseline to create and meet team goals.

  • Own and manage budget to drive towards efficiency and better value. 

  • Working with client development teams, I’ve designed technical processes to automate asset delivery into client CMS systems such as CatMan, Adobe Scene 7, & Marketlive.

  • Continuously developing technical tools and techniques to boost effectiveness. 

Ebay Enterprise, Manager, 2007-2015

  • Hired, and manage 9 employees.

  • Developed new style guides and standards across team to maintain consistency.

  • Created templates to allow faster and better looking image production.

  • Subject matter expert for image production for entire e-commerce operation; assisted in new client roll in process.

  • Developed vendor image process to allow 3rd party images to flow into production. 

  • Lead the technical on-boarding of new clients onto eBay enterprise platform. 


GSI Commerce, Digital Artist 2001 - 2007

  • Trained other artists in day to day operations and image standards.

  • Developed Photoshop actions to track employee development and work portfolio.

SKILLS

  • Microsoft Outlook

  • Excel

  • Access

  • Adobe CC Suite – Photoshop, Illustrator, InDesign, Premier Pro

  • PERL Scripting

  • Multiple CMS systems

  • Saff Recruitment

  • Graphic Design

  • Image Production Expert

  • Creative Retouching

  • Creative Leadership with ability to lead remotely

  • New Business Development

  • Workflow Development

  • Process Improvement

  • Client Relations