EXPERIENCE
Industrial Color Studios, Manager, April 2016 - Present
Owning client satisfaction of final asset delivery.
Develop client facing reports to show clients asset due dates, budget spend, and delivery dates.
Worked with clients to develop scope and pricing of projects as well as delivery timelines.
Continually manage project budget and resources during production.
Helped grow business from $6 million in revenue in 2016 to $20 million in 2018.
Strategically plan, and manage with internal stakeholders for current needs and future company needs.
Hired, and manage 13 employees, as well as 2 remote employees, as well as several freelancers as needed, meeting 1:1 with team members for goal setting and evaluation.
Helped develop technical reporting bar-charts to enable employees to know what account they should work on next.
Manage several external vendors, always evolving their process to match our standards so are able to scale as needed.
Develop intranet wordpress site for employee style guide to know client needs in on central location.
Establish employee metric baseline to create and meet team goals.
Own and manage budget to drive towards efficiency and better value.
Working with client development teams, I’ve designed technical processes to automate asset delivery into client CMS systems such as CatMan, Adobe Scene 7, & Marketlive.
Continuously developing technical tools and techniques to boost effectiveness.
Ebay Enterprise, Manager, 2007-2015
Hired, and manage 9 employees.
Developed new style guides and standards across team to maintain consistency.
Created templates to allow faster and better looking image production.
Subject matter expert for image production for entire e-commerce operation; assisted in new client roll in process.
Developed vendor image process to allow 3rd party images to flow into production.
Lead the technical on-boarding of new clients onto eBay enterprise platform.
GSI Commerce, Digital Artist 2001 - 2007
Trained other artists in day to day operations and image standards.
Developed Photoshop actions to track employee development and work portfolio.
SKILLS
Microsoft Outlook
Excel
Access
Adobe CC Suite – Photoshop, Illustrator, InDesign, Premier Pro
PERL Scripting
Multiple CMS systems
Saff Recruitment
Graphic Design
Image Production Expert
Creative Retouching
Creative Leadership with ability to lead remotely
New Business Development
Workflow Development
Process Improvement
Client Relations